This message is an outage report for server cpanel1.alurium.com.

The server went offline at 8:31PM PST on June 17, 2009 and came back online at 9:52PM PST on June 17, 2009.

Downtime: 1h 21min

This outage effected all accounts provisioned on cpanel1. If your account is provisioned on a different server your were not effected by this outage.

Cause: We are still investigating the root cause of the outage. The underlying cluster was operational, all host members of the cluster were operational, but the virtual machine (cpanel1) on the host member (AL03) was stuck in an unstable state. The virtual server could not be stopped, rebooted, or suspended. The guest OS was unresponsive and all attempts to gracefully shutdown the system complained of a running task. Eventually we had to force the host member of the cluster to reboot. We are investigating the root cause of this issue.